01) Download & Register
Download the App from your phone’s App Store then register from within the App with your email & mobile number. Confirm your registration with the SMS code received.
02) Create A Profile
Create your personal profile, set a picture & other information to complete your profile.
03) Book Your Taxi
Find the nearest Taxi using GPS & the built-in map. Choose the type of Taxi and book for Now or for Later(up-to 48 hours).
04) Booking Confirmation
Within a few seconds, the nearest available driver will receive your booking and you will get a confirmation in the App along with details of the car & driver picking you up as well as the ETA.
05) Your Taxi Arrives
The driver has your GPS location and will arrive shortly. When he arrives, you will receive an alert in the App.
06) Safe Ride
Your driver will now take you to your destination. Once you arrive safely, make a payment and give a review.
On Demand Taxi Booking
You have the freedom to book a Taxi on demand as and when you need it with a couple of taps using our App. Book for an immediate ride or schedule for a future pick-up. It is your choice.
City Wide Coverage
Unlike traditional taxis that usually crowd the city centers while leaving the outskirts empty, Our clever technology routes taxis to where they are needed most. That way we cover the whole city and not just the city center.
A Rating System
After each trip, you have the option to rate your driver. This keeps our drivers in check as negative ratings can affect their ability to get rides and in turn, improves overall customer service.
SOS Panic Button
We have taken several measures to ensure that your Taxi ride will be safe & comfortable, but should there ever be a need, there is an emergency panic button built into our App that you can use to silently alert a pre-determined friend or family member instantly.
Convenience 24 Hours A Day
No more uncertainty regarding Taxi availability near you. We can tell where you are booking from & where our Taxis are at all times thanks to our clever technology so dispatching a Taxi is effortless.
All our drivers have been vetted before they even start driving for us. We check their identity, their driving license & vehicle details so rest assured that your safety is our number one priority. Also, we work closely with local authorities to resolve any disputes.
Our efficient technology reduces the driver’s idle time, reduces wasted fuel and gives our drivers the opportunity to get more rides and earn more. This negates the need to haggle about taxi fares.
Several Payment Options
Cash is always accepted when riding our Taxis, however, you can also pay using credit & debit cards in some locations. Mobile wallets such as Zaad & eDahab are also widely accepted by drivers as a payment option.
In addition to GPS-based mobile Apps, Sahle Taxi also has a dedicated Taxi booking call center ready to receive taxi bookings by phone from anyone who does not have our App downloaded to their smartphone. Our call center is open 24 hours a day 7 days a week.
Our phone numbers are non-premium numbers so you won’t incur expensive charges when booking by phone. Furthermore, our call centers are each staffed by a dedicated & dynamic team who is ready to serve you.
And, because all our drivers are already equipped with bespoke driver Apps, your phone booking will still get dispatched to the nearest available driver to your location thus eliminating long waiting time. Our call center is an extension of our overall GPS based Taxi booking system and the two parts work in tandem.
So, whether you are using our smartphone App or a regular phone, you can easily book your Taxi with Sahle Taxi – Sahle Taxi is here to serve & offer a great service and our aim is to bring ground transportation in The Horn Of Africa to the 21st century. Please see our Cities page to see the call center phone number for each city.